Last updated · May 7, 2026

Privacy policy

The short version: CreatorPilot is a desktop app. Your kid's footage, projects, and exports never leave your computer. We don't run a server that touches them. There is no cloud sync to forget to turn off.

Plain-English summary. We do not collect telemetry. We do not run analytics inside the app. The only thing that ever leaves the app is a one-time license check at install time, against a key we issued through Stripe. Nothing else.

What stays on your computer

All recordings (screen, webcam, microphone)
All projects and timeline files
All exported video files
All Photo Story source images
Your kid's profiles, avatars, and preferences

By default these live in ~/Movies/CreatorPilot on macOS and %USERPROFILE%\Videos\CreatorPilot on Windows. You can move that folder anywhere you like.

What we receive from you

Exactly two things, both at purchase time, both processed by Stripe:

The email you type into Stripe checkout — used only to deliver your license key.
The country code Stripe attaches to the payment, for tax purposes.

We never see your card number. Stripe processes payment; we receive a Stripe customer ID and a session ID.

Telemetry

None. The app does not call home. There is no “anonymous usage statistics” toggle hidden in Preferences. We made this choice deliberately so we never have to argue about it.

Crash reports

If the app crashes, you'll see a dialog asking whether to send a crash report. It is opt-in, every time. The report contains a stack trace and the app version — no project content, no file names, no identifiers we can tie to you.

Updates

The app checks for new versions once on launch by hitting updates.getcreatorpilot.com. The check sends only your platform (mac / win) and the version you're on. You can disable update checks in Preferences.

Marketing

We don't have a newsletter. We don't have ads. We don't share your email with anyone, including a transactional-email vendor, beyond Stripe and the one provider we use to deliver license-key emails.

Kids

The app does not collect any information from your kid. No accounts, no profiles in the cloud, no “sign in with anything.” There is no chat, no comments, no social layer.

Your rights

If you bought a license and want us to delete the email tied to it, write to hello@getcreatorpilot.com. We'll do it within seven days and confirm in writing. Your license stays valid; we'll just no longer have a way to reach you.

Contact

Questions, corrections, suspicious behavior to report — write a human at hello@getcreatorpilot.com. We read every message.